Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to service@fadakwalt.com.
- All
- Orders & Shipping
Need Help?
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.
If we aren’t available, drop us an email and we will get back to you within 12-24 hours!
Orders & Shipping
A: Once your order ships, we'll send you an email with a tracking number. You can click the link in the email or visit our Order Tracking Page to check your order status.
A: We start processing orders as soon as they’re placed, so we can’t guarantee changes or cancellations. If you need to make a change, please reach out to us ASAP, and we’ll do our best to help.
A: Orders are usually processed within 24 hours. During busy seasons, it might take a little longer.
A: We ship via UPS, FedEx, and USPS, depending on your location and selected shipping method.
Estimated delivery times:
Standard Shipping: 2-7 business days
(Estimated delivery times may vary based on your location and carrier delays.)
A: If your package hasn’t arrived within the expected timeframe, please Contact Our Support Team, and we’ll look into it.
